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Customer Relations Representative - State Farm Agent Team Member

Full Time in Perham, MN

Responsive recruiter
Replies within 24 hours
*Onboarding Specialist*ROLE DESCRIPTION
As an Onboarding Specialist - Customer Relations Representative with Jake Bothwell - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES
  • Work with Agent to establish and meet marketing goals.
  • Host community events/sponsorships with Agent and team.
  • Make outbound calls to new prospects and setting IFRs (Insurance Financial Reviews) with current clients.
  • Hit monthly production goals.
  • Taking inbound calls to service the existing book of business.
  • Assisting with walk-in appointments.
  • Market products and services based on customer needs.
  • Onboarding new clients to our Agency by using a customer-focused, needs-based review process to educate customers about insurance options
QUALIFICATIONS
  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving
BENEFITS
  • Simple IRA
  • Salary plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Professional development
  • Abundant opportunities for career advancement within our agency
  • Licensing paid by agency
Compensation $50,000.00 - $70,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none